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Frequently Asked Questions

THE PRE-SESSION CONSULTATION

We pride ourselves on exceptional customer service and a commitment to each families relationship and the creation of unique art for your home. Your consultation can be by phone or in person. We want to know everything, your kids, your family, your home, your style! We love to see images of your home so we can talk about certain wall spaces and plan for something that fits you!  Always welcome to make a time to stop by and see what we are all about! Great portraits begin with a great relationship! Tell us about your home and your vision and we’ll add in our creativity to make it happen!

SESSIONS AT MY HOME STUDIO OR ON-LOCATION

Full length studio sessions take place in my home studio in San Juan, Tx. The session fee includes Crystal’s time and talent! We have tons of props, backdrops, and accessories to choose from! The studio is made just for newborns and children!  The studio offers a fun and relaxed environment where we create a look that is timeless! On-location sessions are always fun! So consider carefully where you’d like to have your session or if you want I have a few spots that I love!

THE ORDERING APPOINTMENT

Yay! The Viewing & Ordering Appointment is the time when you get to see all your beautiful images! Your images are projected on our big screen TV in my home and we take the time to design the right art piece for your home! We’ll help you sort through the images and make final decisions on what will look best with your decor. We can also put together a really nice picture album or wall gallery for all your friends and family to see!

* Right now all images will be given to you on a CD!

WHAT IS DIGITAL SESSION?

Digital only session are very similar to print sessions. We photograph them exactly the same and edit them the same. The only difference is there is no viewing appointment required and you may print how you like!

WHEN DO I GET TO SEE THE IMAGES?

You will get to see your images projected on a slideshow set to music during your Ordering Appointment 1-2 weeks after your session. We will help you with all of your final decisions on images and products that we have designed just for you! And remember  those snapshots of your home you sent us? We can show you what your images will look like right on YOUR wall! This is one of the best parts. So please feel free to bring as many people as you would like. But don’t worry! If family lives out of town, a gallery of your images can be posted online for them to view following the ordering appointment.

CAN I BRING MY KIDS TO THE ORDERING APPOINTMENT?

Of course you can! Children are welcome, BUT if you would like a chance to relax and concentrate on the beautiful images and products that we will be creating for you, then you might want to arrange childcare. Or we can schedule your appointment when your children are in school.

WHY IS PORTRAIT PHOTOGRAPHY SO EXPENSIVE?

Quality, custom photography by a specially-trained portrait artist is not for everyone, and takes an enormous amount of time and creative commitment. We are priced in order to continue the premier service we provide to our clients.  For example, there are discount stores, department stores and boutiques. We are the “boutique” of photography studios with a fine art products and service that comes with this business model.

WHEN DO I GET TO BRING MY IMAGES AND PRODUCTS HOME?

Quality takes time, so please allow 2 weeks from your order date for completion of your order.

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joy - July 28, 2013 - 9:19 pm

Please do not ask questions here, I may not see them. Please to go the menu bar under contact and send me a message. It will go straight to my email that I check everyday. Hope to hear from you soon! Thank you!

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